Help

Getting started

1. Install Kintap on your phone, choose “Create a Kintap” and sign in with your email.
2. Add a person and add their tiles.
3. Install Kintap on their phone and choose “Join a Kintap”.
4. On your phone, open the person and tap “Connect a phone”. Scan the code with their phone, or send them the link.

Common questions

How do I take the big-button screen off their phone? On your phone, open the person, go to their settings and tap “Remove” under “Connected phones”. Their phone goes back to the welcome screen by itself. Removing the person or deleting your account does this too. It can’t be done from their phone. If you can’t get into the family account, delete Kintap from their phone and install it again. It then starts fresh, but stays listed under “Connected phones” until someone removes it there.

A tile doesn't open. For app tiles, check the app is installed on their phone. For calls, include the country code in the number (for example +44…). WhatsApp tiles open a chat with the person.

How do I delete my account? In family mode, tap the account icon at the top left to open the Account screen, then tap “Delete account”.

Contact

Email info@kintap.app.